Email us
Reach the team directly at sales@lanedeck.com for any question — support, billing, or sales.
Contact form
Send a note from /contact and we'll route it to the right person.
Demo & onboarding help
Booking a demo from /contact is also the fastest way to get hands-on setup help for your fleet.
What to expect
We reply to support and sales messages within one business day. There's no ticket maze — you're talking to the people who build the product.
Frequently asked
How do I get started?
Start a free trial from any page, add your carrier details, then invite your drivers — the onboarding flow walks you through each step.
How do I invite drivers or teammates?
From the admin area, open Drivers or Team and send an invitation by email. Invitees set up their own login and land in the right role automatically.
I have a billing question — who do I talk to?
Email sales@lanedeck.com or use the contact form. We'll route billing questions to the right place and reply within one business day.
Can I export my data?
Yes. Loads, rates, drivers, carriers, and documents are exportable from your account at any time, including after cancellation.
I can't log in — what should I do?
Use the password reset on the sign-in page. If you're still locked out, email sales@lanedeck.com and we'll help you regain access.